Privacy Policy

StarAgile Consulting Private Limited (together with its subsidiaries and international affiliates, hereinafter "StarAgile Consulting Private Limited", "us," "we," "our," or "the Company") is committed to the security and management of personal data of individuals (Personal Data), to function effectively and successfully for the benefit of our stakeholders, vendors, customers, and the community. In doing so, it is essential that people's privacy is protected through lawful and appropriate means for handling Personal Data. Therefore, we have implemented this Privacy Policy (hereinafter referred to as the "Policy").

1. Aim

This Policy aims to protect Personal Data of the various stakeholders connected to our organization. This Policy provides individuals notice of the basic principles by which the Company processes Personal Data of users who visit, use, deal with, and/or transact through the website and includes a guest user and browser (hereinafter 'you', 'user').

2. Purpose and Scope

The purpose of this Policy is to describe how StarAgile Consulting Private Limited collects, uses, and shares information about you through our online interfaces (e.g., websites) owned and controlled by us, including but not limited to https://www.staragile.com (hereinafter the "Website"). This Policy also provides information on how StarAgile Consulting Private Limited ensures data security, conducts data transfers, and processes requests from data subjects.

This Policy applies to all systems, people, and processes that constitute the Company's information systems, including board members, directors, employees, and other third parties who have access to Personal Data available within StarAgile Consulting Private Limited.

StarAgile Consulting Private Limited offers curated and specially designed industry-relevant certification and bootcamp programs online (hereinafter individually or collectively referred to as "Program"). This Policy applies to all our services unless specified otherwise.

3. Types of Personal Data Collected

The Personal Data collected depends on the context of your interaction with StarAgile Consulting Private Limited, the services used, your location, and applicable laws. Categories include (but are not limited to):

• Personal Identification Data - Name, job title, company, signature
• Financial Data (creditors only) - Bank details, salary, payment gateway details
• Personal Characteristics - Age, gender, date of birth, nationality
• Contact Data - Address, email, phone number
• Education & Recruitment Data - Qualifications, goals, experience
• Electronic Identification Data - IP address, login credentials, browser details
• Inquiries & Communications - Call recordings, support interactions
• User-Generated Data - Assignments, exams, assessments, webcam recordings
• Marketing Data - Preferences and communication choices
• Behavioral Data - Usage patterns and interests

StarAgile Consulting Private Limited does not store payment card information processed by third-party payment gateways.

4. Sources of Data Collection

Personal Data is collected directly from users or via third-party partners when you:

• Register for events or programs
• Browse or interact with our Website
• Participate in assessments or surveys
• Request quotes, refunds, scholarships, or referrals

Third-party sources may include service providers, analytics partners, advertising partners, educational partners, and recruiters.

5. Cookies

StarAgile Consulting Private Limited uses cookies to improve user experience, analyze performance, personalize content, and deliver targeted advertising. Users may control cookies via browser settings; disabling cookies may affect Website functionality. For more details, please refer to our Cookie Policy.

6. Data Analytics

We use analytics tools (including Google Analytics and Facebook Custom Audiences) to measure Website engagement and advertising effectiveness. Opt-out options are available through respective providers.

7. Aggregated Data

Aggregated Data is anonymized and does not identify individuals. It may be used for internal analysis, planning, and marketing.

8. Data Protection Principles

All Personal Data is processed lawfully, fairly, transparently, securely, and in compliance with applicable laws.

9. Legal Basis for Processing

StarAgile Consulting Private Limited processes Personal Data based on:

• Contractual necessity
• Legal obligations
• Legitimate business interests - Our legitimate interests include improving services, analyzing usage patterns, and sending relevant communications. We ensure these interests are not overridden by your rights and freedoms.
• Consent
• Vital or public interest

10. Consent

By using our Website or services, you consent to the collection and processing of your Personal Data in accordance with this Policy. Consent may be withdrawn at any time, subject to legal and contractual limitations.

11. Purpose of Collecting Personal Data

Personal Data is used for service delivery, communication, assessments, marketing, security, compliance, dispute resolution, fraud prevention, and business operations.

12. Advertising, Marketing and Communications

Marketing communications are sent only with consent or where permitted by law. The contact information shared by users will be used for providing StarAgile updates, WhatsApp communications, and marketing promotions related to courses and services that the participant has shown interest in. It will not be used or shared with unauthorized third parties. Users may opt out of communications at any time.

13. Disclosure of Personal Data

Personal Data may be shared within the StarAgile Consulting Private Limited group, with regulators, service providers, professional advisors, and partners, strictly for lawful and specified purposes.

14. Data Subject Rights

Depending on applicable law, you may request:

• Access
• Correction
• Deletion
• Restriction
• Portability
• Withdrawal of consent

To exercise these rights, contact our Data Protection Officer (DPO):

Name: Anamika Sharma
Email: dpo@staragile.com

Additionally, EU data subjects have the right to lodge a complaint with their local supervisory authority.

15. Automated Decision-Making / Profiling

StarAgile Consulting Private Limited does not make decisions solely based on automated processing or profiling that significantly affects you. If this changes, users will be informed, and safeguards will be implemented as required by GDPR Article 22.

16. Children's Data

Our services are not intended for children under 16, and we do not knowingly collect their Personal Data.

17. Data Security

StarAgile Consulting Private Limited implements robust technical and organizational measures to protect Personal Data. While best efforts are made, absolute security cannot be guaranteed.

18. International Data Transfers

Personal Data may be transferred internationally in compliance with applicable data protection laws and safeguards.

19. Records Management

Personal Data is retained only as long as necessary for lawful purposes.

20. Organization and Responsibilities

A designated Data Protection Officer oversees compliance and governance.

21. Conflicts of Law

Applicable local laws prevail in case of conflict with this Policy.

22. Retention of Personal Data

Data is retained only as long as necessary or required by law.

23. Procedures

The Company maintains employee training, audits, risk assessments, and breach management procedures.

24. Breach Notification

Data breaches are reported to authorities within 72 hours when required, and affected individuals are notified when there is high risk.

25. External Links

StarAgile Consulting Private Limited is not responsible for third-party website privacy practices.

26. Terms of Service

This Policy forms part of the Terms of Use governing the Website and Programs.

27. Policy Updates

Updates will be posted on the Website or communicated via email.

28. Data Protection Officer

Name: Anamika Sharma
Email: dpo@staragile.com

29. SMS Consent and Data Sharing

SMS opt-in data will not be shared with third parties except for message delivery services.

30. Opt-Out Process

You may opt out of SMS communications at any time by replying to any message received from StarAgile Consulting Private Limited.

31. EU Representative

If required under GDPR Article 27, StarAgile Consulting Private Limited has appointed an EU representative to handle data protection matters. Email: dpo@staragile.com